Conflict in workplace is when there is an disagreement between two or more people working together, it could between colleagues, managers or even customers. Conflicts in workplace can not be avoided since people from different backgrounds and culture's are working together.
Whether you are an employer or an employee, managing workplace conflicts is one important skills you should have. Avoiding and ignoring the conflicts or hoping it will go away is not the best way to manage conflict, instead you should address the issue face to face.
Causes Of Workplace Conflict
1. Poor communication
Poor communication can cause conflict in our everyday life and our workplace is no exception. When employees do not know exactly what their job is, they might not perform up to expectation or do someone else's work. Poor communication can also make an employee to make incorrect assumption. The tone and manner of communication also influences whether or not it will lead to conflict.
2. Unhealthy competition
Competition can be beneficial and detrimental in a workplace especially if the salary is linked to an employees production. Competition if not properly managed can lead to gossiping and prevent teamwork. It can also lead to stress and pressure on the workers.
3. Resistant to change
Some people are not comfortable with the idea of change and so if there is a major change in their workplace, they begin to feel left out and they begin to take it out on the other flexible members of their team.
4. Personality/ values clashes
Since we are all humans, we have different views and values about things, this is because we are different people and we grew up in different places and so there can be be clashes due to this difference.
5. Toxic work environment
Sometimes the boss or the work place itself can be the problem. If the employees are not given enough time to rest or they do not have time for themselves and their families, they can burn out, become aggressive and get offended at the slightest chance.
6. Poor work habits
Employers who have poor work habits like coming late to work or not meeting up with deadline will always be at the receiving end of insult and if these habits affect others, it can spark conflict.
Workplace conflicts have to be managed properly to increase productivity and prevent unnecessary loss. When you identify the cause of the conflicts in your workplace, it will be very easy to solve them. How do you deal with conflict in your workplace? Leave a comment below, I will like to hear from you.
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